Privacy policy

Effective Date: 05-08-2025

At Crunchismo (“we,” “our,” or “us”), accessible from www.crunchismo.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing our website or placing an order, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely through third-party payment gateways; we do not store card details)

B. Non-Personal Information

  • IP Address
  • Browser type and version
  • Device information
  • Website usage data such as pages visited, time spent, clicks, and browsing behaviour

 

2. How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer support responses
  • Improve website performance, functionality, and user experience
  • Respond to inquiries and service requests
  • Share promotional emails, offers, and newsletters (only if you choose to receive them)
  • Analyze website traffic and customer behaviour for business insights

 

3. Cookies & Tracking Technologies

Crunchismo uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how users interact with our website
  • Improve website functionality and marketing performance

You can disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

 

4. Third-Party Services

We may work with trusted third-party service providers for:

  • Payment processing
  • Shipping and logistics
  • Email marketing
  • Website analytics and performance tracking

These third parties only access information necessary to perform their services and are expected to maintain the confidentiality and security of your data.

 

5. Data Security

We take reasonable and industry-standard measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Security measures may include:

  • Secure servers
  • Encrypted transactions
  • Restricted access to sensitive information

While we strive to use commercially acceptable means to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  • Ask how your data is being used

To exercise these rights, please contact us at: Care@crunchismo.com

 

7. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect or store personal information from children. If we become aware that information from a child has been collected unintentionally, we will take appropriate steps to delete it promptly.

 

8. Changes to This Privacy Policy

Crunchismo reserves the right to update or modify this Privacy Policy at any time.

Any changes will be reflected on this page along with the updated effective date. We encourage users to review this policy periodically.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: Care@crunchismo.com

Phone: +91-9773662848

Website: www.crunchismo.com